David Logan

BUSINESS INTELLIGENCE

Behavioural intelligence

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The problem with lean integration

While lean is widely acknowledged as a preferable means of operations, it is seldom fully employed, says Mervyn Mooi, director at Knowledge Integration Dynamics.

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Applying advanced electronic signatures

How the visualisation of performed signatures are portrayed is often the key factor in deciding which authoring tool to use, says Maeson Maherry, solutions director at LAWtrust.

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Unifying contact centre operations

Unified communication strategies can increase the efficiency of contact centre agents by reducing time spent finding answers to customer questions, says Pommie Lutchman, CEO Ocular Technologies.

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Adopting cloud in backup strategies

As a model for consuming and delivering infrastructure, the cloud enables self-service, different sourcing options and significant economies of scale, says Sasha Malic, solutions architect at ContinuitySA.

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Virtualising natural resources makes sense

Some natural resources organisations have reported significant savings and productivity enhancements using virtualisation, says Bruce Taylor, natural resources lead, Dimension Data Middle East and Africa.

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Project management is no popularity contest

Project managers have to make tough decisions, keep teams motivated and implement change management - in short, not the most popular people in the office, says Johani Marais, country manager of HansaWorld.

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Cloud, mobility driving VPN growth

The growing need for efficiency and the trend towards employee mobility will result in the unprecedented demand for VPNs, says Andre Joubert, GM of MWeb Business.

TechForum

Social networking malware plagues SMEs

Companies must take practical approaches in protecting their organisations against malware attacks, says Simon Campbell-Young, CEO of Phoenix Software.

TechForum

Local execs miss risk management boat

South African executives seem to think security and risk management takes care of itself, says Phillip Gerber, MD of Magix Security.


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